FAQ's


PRODUCT FAQ's

 

-ARE YOUR LIPSTICKS VEGAN?
Yes, all of our Liquid Lipsticks are 100% Vegan and Cruelty-Free. 

-DO YOU TEST ON ANIMALS?
Absolutely not! 

-CAN I RETURN THE LIPSTICK I PURCHASED?
Due to the nature of the products we are unable to accept returns. 

-ARE YOUR LIPSTICKS SMUDGE PROOF?
Our formula has been improved to provide a smudge-proof finish.

-DO YOUR LIPSTICKS STAIN?
Due to the high pigmentation some reds, pinks & purples may stain the lips. To remove, simply use an oil based makeup wipe.

-HOW LONG WILL MY LIPSTICK LAST?
Typically 4-6 hours, depending on what you eat and daily activities. Oily foods, will cause the lipstick to break down, and will require more touch up's.

 

SHIPPING/DELIVERY FAQ's

-HOW MUCH IS SHIPPING?
Canada - Shipping is calculated by Canada Post based on address.

United States - $5.95 - Shipped via First Class Mail.

Internationally - $12.95 - Shipped via DHL Tracked eCommerce.

-HOW LONG DOES SHIPPING TAKE?

Orders are processed within 3-4 business days . Processing times are NOT included in the delivery time, please plan accordingly. 

We do not process orders on the weekends and holidays. Processing & shipping times may be extended during sales and/or special events. We do not ship same day. 

Once shipped your order will arrive within:

Canada & US: 3-7 business days.

Internationally: 7-20 business days.

*Ajani Cosmetics is not responsible for any customs fees, taxes or duties. *

 - I DON'T SEE MY COUNTRY LISTED :( -

We ship internationally, if you don'tr see your country listed when checking out, shoot us a quick email, and we'll be happy to process your order manually.

Have a question that isn't listed above? Send us an email at info@ajanicosmetics.com